VAN DE HOEF OPLEIDINGEN

The delivery time was perfect, right on time even earlier than expected. That suited my schedule perfectly. Christopher was extremely friendly, so made me comfortable to communicating with my broken dutch. He handle my belongings with great care. Top service!

The delivery is perfect the table a bit less, i will add picture with it. As you all can see in the picture is what is been delivered to me this morning, this is a shame, please do not buy

Top availability, very fast response times, and extreme kindness. The only small downside is that for international shipments the emails should be in English rather than Dutch, but with a translator everything is easy to manage. Overall a very positive experience, 5 stars.

Delivery was scheduled between 10:30 and 12:30, so I arranged to be home (which isn’t easy with work). The driver only contacted me at 15:30. Delays can happen, so I suggested he continue his route and come back later because I already left home. He said he would check… then no follow-up. I had to call back myself, only to be told that “his manager refused.” I then contacted customer service. They said the delivery would be rescheduled for the next day, with no option to choose a time slot, even though I explained I needed to organize around work. I wasn’t even told the new time until 18:00, and the slot was 7:30–9:30 (very difficult with kids and work). I asked to be notified in advance if there was any delay. They said the maximum notice is 30 minutes. However, the next day they were late again… and instead of calling 30 minutes before as agreed, the driver called only when he was already at my door. Overall: zero planning, poor communication, and no respect for the announced time slot. I do not recommend.

The service provided was fantastic. We received continuous updates regarding the expected arrival time, including an SMS notification ten minutes prior to their arrival.